About us
About Your Mortgage Broker Regents Park
Your Mortgage Broker Regents Park is a mortgage broking service for Regents Park and the surrounding Logan suburbs, run by a named, licensed credit representative, and this page explains who we are, how we are paid, and how we are regulated.
Why We Started a Broking Business in Regents Park
In a suburb where just over half of dwellings are still being paid off and the median repayment sits around $1,625 a month, most people take their loan from the bank they already use, never hearing what other lenders would offer.
Who You Actually Deal With
The biggest difference between this business and a bank branch is that one named person carries your file from first conversation to settlement, and that person's credentials are on the record here rather than hidden behind a logo. Three things matter in practice:
The Broker on the File
Your Mortgage Broker Regents Park is the accountable broker on your file from the first call through to settlement, and every conversation about your loan happens directly with that same person, not a call centre, so you always know exactly who to contact.
Local Files, Local Judgement
Files across Logan shape judgement in ways no brochure can: first homes near Browns Plains, refinance files from Hillcrest, low doc applications for tradies in Park Ridge, each settled case adding pattern knowledge your broker brings to your first conversation.
No Handoffs, Ever
From the first phone call through to settlement and any later review, the person who answered your questions writes the file, lodges it, chases the assessor, and rings you back, so nothing ever gets lost in a handoff between departments.
How We Get Paid, in Plain English
Most finance websites skip this section entirely, which tells you something about the industry. We would rather answer the uncomfortable version before you have to ask it, so here is exactly where the money comes from:
Upfront commission
Trail commission
Fees paid by you
None of this changes the interest rate you are offered. The lender's pricing is identical whether you arrive through a broker or walk into the branch, so the honest question is what the commission buys the lender, and the answer is distribution without branch costs.
Now the conflict, named rather than denied: commission amounts do vary slightly between lenders, which means there is a financial angle to every recommendation. We manage it by putting the reasoning behind each recommendation in writing, including which lenders were considered and why the one suggested fitted your file. The same honesty applies to the worth-it question: a panel, however wide, is still not every lender in the market, and if your situation points somewhere we cannot place, we will tell you straight.
Our Licence and Accreditations
Trust in this industry should rest on checkable facts, so here they are as numbers rather than adjectives, each one verifiable independently before you hand over a single document:
Credit Licence Status
Your Mortgage Broker Regents Park operates as a credit representative under the Australian Credit Licence 389328 held by Connective Credit Services Pty Ltd, which means the licensee carries responsibility for the credit assistance we provide and every file is written to the standards the licence demands.
Credit Representative Number
Credit Representative 370592 is the number recorded against this business on the licensee's register, and you can verify it yourself through ASIC's professional registers, a check we encourage, because disclosure should survive verification by the person relying on it.
Licence And Accountability
The licence behind this business is easy to check: we operate as a credit representative under number 370592 and Australian Credit Licence 389328, both published in the footer, so you can verify our obligations yourself before you commit.
AFCA Membership
Complaints here are handled under the Australian Financial Complaints Authority scheme, an external dispute resolution body that can hear lending complaints and make binding determinations, which means you are never left relying only on our goodwill if something goes wrong.
How We Work With You
Your first conversation covers your position and goals, then we test your numbers against real lender policy, come back with written options, lodge the application, chase it to settlement, and book a review so the loan keeps earning its place.
Where we work
Areas We Service
We are based in Regents Park and work across the surrounding Logan suburbs, including Browns Plains, Heritage Park, Park Ridge, Boronia Heights and Hillcrest, with the same named broker and process wherever you live.
Questions answered
Frequently Asked Questions
Who owns and runs Your Mortgage Broker Regents Park?
Your Mortgage Broker Regents Park is a representative of Zanda Wealth Mortgage Brokers, operated by credit representative Your Mortgage Broker Regents Park under Australian Credit Licence 389328, held by Connective Credit Services Pty Ltd.
Are you licensed to arrange home loans?
Yes. Broking is credit assistance under the National Consumer Credit Protection Act, and we operate as a credit representative under licence 389328, with the number stated in the section above.
How do you get paid if I don't pay a fee?
You do not pay one in most cases: the lender that ends up with your loan pays an upfront commission at settlement, then a smaller trail each year, both disclosed in writing.
Do you get paid more for recommending certain lenders?
Commission amounts do vary a little between lenders, and that is a genuine conflict. We manage it by writing down the reasoning behind every recommendation, including the lenders considered and why each one fitted your file.
What happens if I have a complaint?
First raise it with us directly and we will work to fix it. If it stays unresolved, you can take it to the Australian Financial Complaints Authority, a free external dispute resolution service.
How many lenders can you actually access?
We work from a panel of lenders set by our licensee. It is a wide panel covering the major banks, regional lenders and non-banks, but it is not every lender in Australia.
Mortgage broker for Regents Park and the suburbs around it
Get in Touch
Call (07) 3523 7116 or send a message through the site, and the first conversation about your lending position costs nothing. Your Mortgage Broker Regents Park will tell you honestly whether now is the right time to apply.